Eloquence LLC support
Support
We're here to help
Cadence is a speech fluency app that helps you speak with clarity and confidence by detecting filler words in your recorded speech. Cadence is developed and operated by Eloquence LLC. If you need help or have questions, we'd love to hear from you.
Contact Us
For any questions, issues, or feedback, reach out to us at support@speakcadence.com. We typically respond within 24 hours.
Common Questions
How does Cadence work?
Record yourself speaking, and Cadence will analyze your speech to detect filler words like "um," "uh," "like," and "you know." You'll get a fluency score and a detailed breakdown of your filler word usage with timestamps.
Is my audio stored?
No. Your audio is processed in memory on our servers and discarded immediately after analysis. Session results are stored locally on your device, encrypted with AES-256-GCM. See our Privacy Policy for full details.
How do I delete my account?
Go to the Profile tab in the app and select "Delete Account." This permanently removes your user record, authentication tokens, and progress data from our servers, and clears session data from your device. If you no longer have the app, use our account deletion request page.
The app isn't recording or analyzing my speech.
Make sure Cadence has microphone permission enabled in Settings > Cadence > Microphone. Also check that your device has an active internet connection, as audio analysis requires a server connection.
I'm having trouble signing in.
Cadence supports email, phone, and Google sign-in on Android, with Sign in with Apple also available on iOS. If you're having issues, try signing out and back in again. If the problem persists, contact us at support@speakcadence.com with details about the error you're seeing.
App Requirements
- iOS 15 or later
- Android 8 or later
- Microphone access
- Internet connection for speech analysis
Feedback
Have a feature request or suggestion? We'd love to hear it. Drop us a line at support@speakcadence.com.